- Data we collect: We collect your full name, billing address, shipping address, email address, phone number, order records, payment information and website browsing behaviour when you place an order or interact with our store.
- Purpose of data usage: To process and fulfil your orders, send shipping updates, handle after‑sales support, verify payment identity, prevent fraud, and send optional promotional newsletters if you subscribe.
- Data sharing: We will not sell, rent or trade your personal information to unrelated third parties. We may share necessary data with authorised logistics carriers, payment service providers and Shopify platform only for order fulfilment and system operation.
- Data security: We adopt standard encryption technology to protect your personal data and payment details online. However, no internet transmission method is 100% secure, and we cannot guarantee absolute security of information transmission.
- Your rights: Under UK GDPR rules, you have rights to access, correct, erase your personal data or withdraw marketing consent at any time. Submit your data request via our support email.
- Cookie notice: Our website uses cookies to optimise browsing experience, analyse store traffic and support personalised display. You can adjust cookie settings in your browser.
- Policy update: We may revise this privacy policy occasionally. Changes will take effect once published on this page.
